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Tell Us About Your Project

We build custom automation solutions — from protocol gateways to full DDC control systems. The more detail you provide, the faster we can deliver a tailored response.

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Fast Response All inquiries are responded to
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Technical Expertise Our engineers review every inquiry personally — you won't get a generic reply.
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Custom Solutions No off-the-shelf limitations. Every solution is engineered specifically for your requirements.
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Global Delivery We ship hardware and provide remote support to clients across Africa and internationally.
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Confidential All project details and specifications shared with us are treated as strictly confidential.

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Why Work With Us

What You Get When You Reach Out

We're not a call centre. When you contact Bespoke Automation Control Solutions, you speak directly with engineers who understand your industry and your technical challenges.

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25+ Years of Real-World Experience

We've been engineering custom automation solutions since 1999 — from HVAC plants to server rooms to pharmaceutical facilities. We've seen it all and solved it all.

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Multi-Protocol Specialists

BACnet, Modbus, KNX, MQTT, LonWorks — we speak every protocol. Our gateways bridge systems that were never designed to talk to each other.

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Truly Custom Hardware & Software

No cookie-cutter solutions. Every board, every firmware build, and every integration is designed specifically around your project's requirements.

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End-to-End Support

From initial consultation through design, manufacturing, commissioning, and ongoing maintenance — we're with you at every stage of the project lifecycle.

Frequently Asked

Common Questions

Quick answers to help you decide if we're the right fit for your project.

How quickly can you respond to my inquiry? ▼

We aim to respond to all inquiries Shortly. For urgent technical support requests, we often reply within a few hours. Our engineers personally review each inquiry to provide you with a meaningful, tailored response — not an automated template.

Do you offer free consultations or assessments? ▼

Yes. Initial consultations are always free. We'll discuss your project requirements, advise on the best approach, and provide a no-obligation quote. For complex projects, we may propose a paid feasibility study to ensure the solution meets all your technical specifications.

Can you work with our existing BMS or SCADA system? ▼

Absolutely. We specialize in integrating with existing building management and SCADA systems. Our protocol gateways are specifically designed to bridge legacy systems with modern BACnet IP or MQTT networks. We'll audit your current setup and design a seamless integration.

What information should I include in my inquiry? ▼

The more detail the better. Ideally include: the protocols you're working with, the number of data points, your existing hardware, project timeline, and any specific requirements or constraints. Don't worry if you're unsure — our engineers can guide you through the scoping process.

Do you ship internationally? ▼

Yes, we deliver hardware to clients across South Africa and internationally. We also provide remote commissioning support, firmware updates, and ongoing technical assistance regardless of your location.

What is the typical lead time for a custom solution? ▼

Standard protocol gateways and DDC modules are typically ready within 1–2 weeks. Fully custom solutions with bespoke hardware and firmware may take 3–4 weeks depending on complexity. We'll provide a clear timeline in our quote.

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